Return/Refund Policy
Refund Policy
**Power Swing Fitness Refund Policy**
Thank you for shopping at Power Swing Fitness! We are committed to providing a fair, transparent, and hassle-free shopping experience. Please review our refund policy below to understand our terms and process.
**Refunds and Exchanges Eligibility**
- 30-Day Window: We accept returns and exchanges within 30 days of purchase. Unfortunately, if 30 days have passed, we cannot offer a refund or exchange.
- Product Condition: Items must be in the same condition as received, in original packaging, with a receipt or proof of purchase.
**Exchanges**
We replace items only if they are defective or damaged. If you need an exchange, please contact us at [adam@powerswingfitness.net](mailto:adam@powerswingfitness.net) with your order information.
**Partial Refunds**
Partial refunds may be issued in specific cases, such as items that are not in original condition or are missing parts not due to our error. Any item returned more than 30 days after delivery is also eligible only for partial refund.
**Return Process**
Once your return is received and inspected, you will be notified via email regarding the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, with credits applied to your original method of payment.
**Late or Missing Refunds**
If you haven’t received a refund yet, first check your bank account and contact your credit card company. If you still have not received your refund, please reach out to us at [adam@powerswingfitness.net](mailto:adam@powerswingfitness.net).
** Return Process and Free Shipping for Returns**
We cover the cost of return shipping if your request meets our refund or exchange eligibility. Please contact our support team at adam@powerswingfitness.net to initiate a return and receive a prepaid shipping label.
Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days, with credits applied to your original payment method.
We strive for transparency in our refund policy, and our customer support team is here to answer any questions at [adam@powerswingfitness.net] (mailto: Power Swing Fitness 661 Lucille Dr Lexington, KY 40511) or (859) 823-9729. Thank you for choosing Power Swing Fitness!